Benefits and Financial Help

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Everyone who has Down’s syndrome will be entitled to claim benefit. Some will receive it at an earlier time than others depending on need and circumstance.

We provide benefit advice from birth to old age, and help with new claims, reconsiderations and appeals, so please call if you need help and talk to Helen, the DSA adviser.

Benefits helpline: 0333 1212 300 or email helen.wild@downs-syndrome.org.uk.

Opening times:  Monday and Thursday 10-4, and Tuesday and Wednesday 10-12.30.

Some benefits like Universal Credit are means tested which means that DWP will take savings and income into account. Other benefits such as Personal Independence payment (PIP) or Disability living allowance (DLA)are not means tested which means any savings you have are not taken into account in the calculation.

If you, or members of your family, are subject to immigration control, please get advice before claiming any benefit.  If you claim wrongly, you may put your stay in the UK at risk.

Where to start


If you are new to the benefits system, and have just had a baby, have a look at the benefits for babies information as this will give a general overview.

Our Detailed benefit guides are below.

Benefits change often and can find up to date information on our website in benefit news.

What's New