For Families and Carers : Toilet Training

Baby smiling in colourful ring

Toilet Training

Toilet training is naturally sometimes an area of worry for families. Please feel reassured that every child is different and your child will learn how to use the toilet when they are ready. However, there are things you can do to help.

Top tips for toilet training


  • The first step is helping your child feel comfortable sitting on a potty or toilet. Try to have a consistent routine of sitting them on a potty or toilet at set times (e.g. after mealtimes). You may also like to keep a record of when your child needs to go to the toilet over a week or so. This can help you anticipate when your child may need to go to toilet, so you can get them used to sitting on the potty at those times.
  • Don’t force your child to stay on the potty; instead, encourage them when they do, and try to gradually increase the time. You can make this less stressful for them by making it fun – play a singing game or read a story to them as they sit on the potty.
  • Once your child is happy to sit on the potty, it is time to help them make the connection between going to the toilet and sitting on the potty/toilet. If they do manage to go to the toilet on the potty, praise them, but try not to show any disappointment if they don’t.
  • Toilet training will not happen overnight, so it is important to remain patient; your child will make the connection in their own time.

More information


PromoCon has some guides to helping your child get ready for potty and toilet training: Talk About Getting Ready for Potty Training and Talk About Going to the Toilet.

If you have any questions or concerns about toilet or potty training, please call our helpline to speak to an Information Officer.