The WaterSure scheme is available for some people with a water meter. It allows you to have your bills capped. This is to make sure that you don’t cut back on how much water you use because they are worried about how you will pay your bill.
You have to be getting a qualifying benefit, and in addition, you have to be responsible for three or more children under 19 in full time education who live with you; OR you or someone living with you must have a medical condition that significantly increases the amount of water used.
If you qualify for WaterSure, you will pay no more than the average household bill for your company, even if you use more than the average amount of water.
For details, go to Ofwat’s WaterSure information.